FAQs

FAQ

Everything you need to know about GREYSTAR BIOTECH — products, business opportunity, income, and policies.

How do I contact support?

Email us at support@greystarworld.in (Monday–Saturday, 10 AM–6 PM IST) or raise a support ticket from your IBO dashboard.

Is there a refund or buy-back policy?

Yes. You can return unused products within 30 days for a refund (Cooling-Off Period as per Direct Selling Rules 2021). We also offer a buy-back facility for unsold inventory for exiting IBOs.

How and when are commissions paid?

Commissions and bonuses are credited to your IBO wallet automatically when qualification criteria are met. You can withdraw after completing KYC verification. TDS will be deducted as per Income Tax Act.

What is the minimum repurchase requirement for Product Level Income?

You must do a minimum personal product repurchase of 300 BV per calendar month to qualify for Product Level Income. If the requirement is not met, income for that month will not be credited.

How does the income system work?

You can earn through Referral Commission (direct plan purchase), Matching Bonus (BV from direct referrals), Level Income (0.25% team BV), Overriding Commission (5%), Rank Rewards, and Product Level Income.

What plans are available?

We offer multiple plans, each including quality products and a Business Volume (BV). The BV determines your matching bonus eligibility. Plans can be viewed on our Plans page.

How do I register as an IBO?

You can register by clicking "Join Now" on our website and entering a valid referral code from an existing active IBO. Complete your profile, purchase a plan, and complete KYC to activate your account.

What is GREYSTAR BIOTECH PRIVATE LIMITED?

GREYSTAR BIOTECH PRIVATE LIMITED is a registered direct selling company (CIN: U47190BR2024PTC068150) that offers premium biotech and wellness products along with a transparent income opportunity for Independent Business Owners (IBOs) across India.

How It Works

3 Simple Steps to Get Started

01

Build & Earn

Refer new members, grow your network, and earn Referral Commission, Matching Bonus, Level Income, and Rank Rewards automatically.

02

Purchase a Plan

Select and purchase a plan that includes quality products along with Business Volume (BV) to activate your income eligibility.

03

Register & Join

Sign up on the GREYSTAR BIOTECH platform using a valid referral link. Complete your profile and KYC to activate your IBO account.

Latest News

Blog & Insights

Latest news, tips and insights from GREYSTAR BIOTECH.

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Biotech Wellness Products: What Makes GREYSTAR Different

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